Photo of the whole room, Bed in Hotel XYZ

Hotel XYZ

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손님 리뷰

Restaurant/places to eat in Hotel XYZ

The three restaurants inside the hotel are all excellent. This place is like an oasis in the middle of a desert. The best thing about it is the hospitality. I don't remember ever meeting such friendly hosts before. The bedroom is well configured, with separate rooms for the toilet and shower.

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Alexandre

2024년 10월

Restaurant/places to eat in Hotel XYZ

I was looking forward to using the outdoor pool but it was closed. I shared my disappointment with the staff and they went way out of their way and upgraded my room for the 3 nights I was there. The staff all were incredible and extremely attentive and supportive for all of my needs. Breakfast was amazing. I will definitely stay at XYZ again. Hopefully the pool will be open then.

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Colin

2025년 4월

Spa and wellness centre/facilities in Hotel XYZ

The free breakfast had plenty of great options. The room wasn't too big, wasn't too small. Very comfortable. Dinner options were also plentiful as the hotel had 3 different options plus a cafe for a refreshing treat. The staff were incredibly friendly and helpful at every point. Hands down the best hotel experience I've ever had! It even beats out the customer service I've received in US hotels by far. Highly recommend!

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Eric

2024년 10월

Restaurant/places to eat in Hotel XYZ

There wasn't anything in particular we were looking to see in the town, as we were just passing through, so it is nice that this hotel has everything within it. The slight exception was a washing service, however they do have a linked provider and can help you with that, however it's not a 24 hour service. Anyway, the rooms were nice, it's the tallest building in the town, however there are many other tall buildings, so no views unless your right at the top I presume (we were 2nd to top). The restaurant is nice, with good food and it's a pleasant environment. My 18 month old son decided to throw up on my lap half way through the meal, so the fact that I am saying the restaurant was a pleasant experience, is quite a compliment. The rooms and moderately sized, but they are comfortable with a decent centralised quiet AC system which was nice to have, having travelled down from the north and gone through some more basic areas. The porters were really helpful also to note. We parked right out the front and almost stepped directly into the lobby area, which was super convenient with babies, however I wonder in busy times if this gets congested with cars? There was a slight misunderstanding as we had requested a vegetarian option for breakfast, and they provided us with 4 small carrots and some bits of broccoli. (Possibly slightly exaggerating here, but it was close to that), so we picked a few more things off the menu, and the breakfast ultimately was really nice, however they then billed us, even though it was included, citing that the initial carrots and broccoli were the free breakfast. However, I have put this in the "things I like" section, as I discussed this with the manager, who was quick to get to the cause of the issue and admit error, as they had provided a vegan option instead, with a team member there not understanding the difference. This cost was therefore wavered.

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Ben

2024년 6월

Spa and wellness centre/facilities in Hotel XYZ

Original room booked was upgraded to a family loft room which was way more spacious and convenient for my family! Got to spend the night sleeping on our own separate beds which was very comfortable! Staff were accommodating despite a late check-in time. Breakfast was satisfying too but have to pay extra for my child for it was only complimentary for two. Overall, we have an amazing experience!

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Superthadzkie

2025년 7월

Restaurant/places to eat in Hotel XYZ

Staffs were so friendly and very accommodating. The reception was so friendly. All of them, the service they provided was superb! I could not see any faults. The spa team were so friendly as well. And lastly, the food and beverage team were angels!

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Gennieva

2024년 4월

Pool view in Hotel XYZ

I enjoyed the convenience of having a spa and 4 selections of restaurants at the hotel. The food was delicious. Celina, the housekeeper stationed in my room was most accommodating.

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Moore

2024년 12월

Restaurant/places to eat in Hotel XYZ

The place is very clean with a very professional staff. Also the use of a parking lot was very helpful. The staff were all very welcoming especially Martin. The meals were well prepared and served

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Dennis

2025년 4월

Food and drinks in Hotel XYZ

The service is always 5 star. 3 restaurant on-site. Many options for food types . You can add Breakfast to your room package which i suggest forsure . Real breakfast options not a buffet. Location near everything you need. This was my 3rd time staying there . I wont stay any where else if I am in the area

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Timothy

2025년 5월

Food and drinks in Hotel XYZ

Booked the loft family room, expensive but was worth the money due to the room size. Room is very clean and beds were comfy. AC works great. Wifi is okay, but can be faster. Complimentary breakfast was the best part, so yummy! Great location as it's right in the city centre. Japanese restaurant upstairs has great views and serve delicious food.

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Mikki_mocha

2023년 7월

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Photo of the whole room, Bed in Hotel XYZ